REBA Innovation Day 2016: how technology is driving change in reward

Examining emerging user trends and uncovering digital innovations

22/11/2016 09:00 - 17:00 St. Pancras Renaissance London Hotel

Delegates praised Innovation Day 2016

On Tuesday 22nd November 2016 the industry gathered at the stunning St. Pancras Renaissance London Hotel to examine the exponential growth in data analytics and technology that is affecting the way we manage reward and benefits.

Presentation slides are attached to relevant speaker photos - scroll down to view

The conference was well attended by senior HR and reward managers from across the sectors. Delegates benefited from sharing experience with their peers and listening to expert speakers. 

Videos filmed at the event

Video (above): REBA Innovation Day 2016 Highlights

View video: Retirement education in the digital age 

View video: Making employees feel loved 

View video: Work vs play - how gamification can drive engagement 

View video: How recognition, feedback and engagement is changing

View video: Why technology is key to improving productivity

View video: Samsung's success story when it comes to financial wellness

View video: Why businesses must look to personalise communications

View video: How companies are using employee engagement platforms

View video: How data analytics is driving innovation in HR 


Great mix of content and good to see new and old faces. Great short sharp sessions.

Sarah Purnell
Travelport

This conference examined emerging technology user trends and uncovered a wide range of digital innovations available to reward practitioners. It offered employers a glimpse into what the cutting edge looks like today, and what the future holds.


Speakers & panelists included:

Damien Teisseire

Damien Teisseire

Global Reward Direcor


Rasmus Ankersen

Rasmus Ankersen

Author - Hunger in Paradise


Fraser Low

Fraser Low

Rewards Manager

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Tim Simpson

Tim Simpson

Head of Reward


Paul Bissell

Paul Bissell

Head of Reward & Policy


Jane Fenwick

Director

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Stephen Perkins

Professor Stephen Perkins

Global Policy Research Institute

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Ann Harris - ScottishPower

Anne Harris

Head of Pensions

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Jamie True

Jamie True

CEO


Sam Kirk

Sam Kirk

Reward Director


Phil Hollingdale

Phil Hollingdale

Founder


Caroline Adam, Bloomberg

Caroline Adam

Head of Benefits, EMEA


Ian McKenna

Ian McKenna

Director


Fiona Buchanan

Fiona Buchanan

Executive Vice President HR


Marcus Thornley

Marcus Thornley

Founder

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Heidi Allan

Heidi Allan

Head of Insights and Engagement

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Jamie King

Jamie King

Director of Global Reward


Mark Rowlands

Mark Rowlands

Head of DC & FW Services

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Kenny Graves

Kenny Graves

Head of HR


Ken Lawrie

Ken Lawrie

Head of Reward


Matt Waller

Matt Macri-Waller

CEO


Jane Earnshaw

Jane Earnshaw

Senior Director - Reward


Tobin Murphy-Coles

Tobin Murphy-Coles

CEO - Trans_form(8) Consultants

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Patrick Watt

Patrick Watt

Corporate Director

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Ry Morgan

Ry Morgan

Head of Wellbeing Technology


Paul Waters - Hymans Robertson

Paul Waters

Partner

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Dominic Taylor

Dominic Taylor

Head of Enterprise

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Dipa Mistry Kandola

Dipa Mistry Kandola

Head of Flexible Benefits

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David Dodd

David Dodd

Head of Pensions

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Mark Scanlon Personal Group 2015

Mark Scanlon

Chief executive officer

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Nadeen MacLean

Nadeen MacLean

UCI Reward Manager - Shared Services


Alex Bunt

Alex Bunt

Business Development Manager


Joanna Bean - Samsung

Jo Bean

Head of Reward

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Show All


Employee benefits are going digital and mobile. The most forward-thinking companies are increasing employee engagement and efficiency through the adoption of new platforms and tools for healthcare, voluntary, retirement and wellness benefits.

Delegates discussed how the digital era is affecting their profession and heard from some companies who are already taking steps to embrace the technology that is available and use data analytics to a greater extent than ever before in driving HR and reward strategies.

Innovation Day 2016

The event will reveal the growth of behavioural performance tracking, social engagement, consumer interfaces, process simplification and automation, global harmonisation and data analysis for greater ease, efficiency and engagement.


Conference programme

08:30    Reward & Employee Benefits Association members mix ’n' mingle breakfast

09:00    Opening remarks from the Chair

09:10    Keynote Address: Hunger in paradise - using data analytics to drive performance in successful businesses 

  • Using analytics and big data to drive a high performance culture 
  • Finding talent that everyone overlooks
  • Creating a culture where it is more important to get better than to look good
    Speaker:
    Rasmus Ankersen, Author, Hunger in Paradise; Co-Director of Football, Brentford Football Club

09:30    Scene setting - the big picture

  • Being prepared for the reward tech revolution
  • Key tech trends affecting benefits and reward
  • How digital progress is changing the workforce and what this means for reward
    Speaker:
    Debi O'Donovan, Director, Reward & Employee Benefits Association

10:05    Panel: What do employers want from truly innovative reward technology?

  • How do practitioners class innovations - level of expectation and appetite; innovation must be flexible and adaptable; cheaper quicker better faster
  • Latest thinking on platform power for corporates - solving benefits admin workload
  • Wish list of what reward practitioners want from a platform
  • Cloud-based systems - shifting paper tasks to cloud services
  • Global HR people systems
  • Mobile based platforms
  • Connecting recognition and benefits portals
    Panelists: 
    Damien Teisseire, Global Reward Director, Experian
    Paul Bissell,
    Head of Reward & Policy, Three
    Sam Kirk, Reward Director, Talk Talk
    Jamie True,
    CEO, Lifeworks

10:45    Lightning Pitch Demonstrations

Capita: Retirement education in the digital age

  • How Capita has been using the digital environment to improve access to retirement education
  • Helping employees through the new retirement complexities
    Speaker:
    Alex Bunt, Business Development Manager, Capita Employee Benefits

Lifeworks: Make employees feel loved in any organisation

  • Demo of an industry first - a wellness and engagement platform that makes employees feel loved in any organisation
  • Multi point platform provides - employee assistance, wellness, perks, internal comms and recognition all in one place
    Speaker:
    Jamie True, CEO, Lifeworks

11:05    Morning refreshments

Streamed Sessions: Choice A

11:25    Case Study: Work vs. play - how a games mindset can drive engagement and behaviour change across businesses 

  • How games are eating the world and why everyone is a gamer
  • What businesses can learn from a games mindset
  • The building blocks - how to supercharge outcomes
  • Examples - from wellness, to performance, to happiness and learning
    Speakers: 
    Marcus Thornley, Founder, Play Consulting
    Patrick Watt, Corporate Director, Bupa

11:50    Latest developments in technology and data in wellbeing

  • What does the future of wellbeing data and technology look like?
  • How can it tie into HR strategies such as talent and productivity?
  • The move to bespoke, personalised options
    Speaker:
    Ry Morgan, Head of Wellbeing Technology, Reward Gateway

Streamed Sessions: Choice B

11:30    Ways to increase productivity at your organisation through the strategic use of technology

  • What is the problem with UK productivity?
  • Real examples of how the productivity gap can be overcome
  • What is the technology opportunity to organisations?
  • How technology changes employee engagement, communication and discretionary effort
  • Why technology means employers are now in a C2C world
    Speaker: 
    Mark Scanlon, CEO, Personal Group

11:45    Stop before you buy: Why you're probably not fully utilising the technology you already have

  • Technology trends of the last few decades
  • How has innovation changed the employee benefits landscape?
  • Technology trends in our every-day lives and how we adopt these into the workplace
  • Are we making the most of what’s in front of us today?
    Speakers:
    Phil Hollingdale, Founder, Staffcare
    Tim Simpson, 
    Head of Reward, Callcredit

Streamed Sessions: Choice C

12:10    Consumer Technology in the workplace: how personalisation will change rewards and benefits 

  • The success of combining behavioural research and pensions
  • Solving the problem of engagement in financial wellness
  • Why segmentation is dead
  • Why employees need you to get personal
    Speaker:
    Niall O'Callaghan, Consumer Leader UK & Ireland, Mercer
    Mark Rowlands, Head of DC Services, Mercer     

12:40    How pension dashboards will help employees take better control of their financial lives

  • What are pension dashboards?
  • How will they help employees?
  • When can I provide a pension dashboard and who can help me source one?
  • Will all pension schemes have to support pension dashboards, are any types of schemes exempt?
  • How will pension dashboards impact wider employee benefits?

Streamed Sessions: Choice D

12:10    How recognition, feedback and engagement is changing due to digital innovation

  • Is it all about the metrics of employee engagement or is there another way?
  • The pros and cons of treating employees like consumers
  • Using 'Moments of truth' to build loyalty to your employer brand
    Speaker:
    Matt Macri-Waller, CEO, Benefex

12:40    Academic Viewpoint: ROI - innovation in rewarding the performance your organisation is expecting - measuring, assessing matching outcomes for success sharing 

  • Understanding how performance-reward principles map on to practical considerations
  • Putting the alternative choices of approach into context
  • Helping ensure innovation and sophistication in performance management is communicated to be understood and acted on to serve corporate intentions
    Speaker:
    Professor Stephen Perkins, Global Policy Research Institute, London Metropolitan University

13:00    Lunch

13:45    Lightning Pitch Demonstration: How companies are using employee engagement platforms to pull it all together

  • Explore common challenges faced by reward professionals and how employee engagement technology is helping to solve them
  • Demonstrate how you can utilise engagement technology to maximise your investment, support your EVP and improve employee experience
  • Explain how you can enhance your communications to drive engagement of all the initiatives that matter to you
    Speaker:
    Dominic Taylor, Head of Enterprise, Reward Gateway

14:05    Round Table Discussions: How would employers like to use technology and data?

  • What technology do practitioners currently use?
  • What would they like to use in the next few years?
  • Inhibitors to reward technology innovations - cost, no budget, diverse workforce, ROI, platforms too corporate, legacy systems

Streamed Sessions: Choice E 

14:50    Case Study: Maximising analytics to turn DC on its head and get members saving

  • Harnessing data to transform member engagement savings levels through outcomes focused approach
  • Using technology to help members stay on track
  • Building on initial success to evolve approaches for members
    Speakers:
    Anne Harris, Head of Pensions, ScottishPower
    Paul Waters, Partner, Hymans Robertson

15:10    Samsung's success story: Using technology and analytics to deliver integrated financial wellness

  • Creating an innovative financial wellness programme that is central to your people strategy
  • Using a technology platform as a central hub to manage and communicate your programme
  • Adding value by creating and communicating personalised financial benefits and providing instant access to your employees
  • Empowering the reward team to use data insights
    Speakers: 
    Jo Bean, Head of Reward, Samsung
    David Dodd, 
    Head of Pensions, Thomsons Online Benefits 

Streamed Sessions: Choice F

14:50    Case Study: Ways in which data analytics is driving innovation through the HR community

  • The value research data provides to an organisation: workforce insights for HR that led to innovation.
  • Examples of how research tools allow employers to truly understand financial wellbeing among staff and its impact on productivity.
  • How to maximise the use of that data to ensure its longevity and its ability to drive change for the better.
  • Data as an enabler to deliver messages.
    Speakers: 
    Kenny Graves, Head of HR, Police Mutual
    Heidi Allan, Head of Insights and Engagement, Neyber

15:10    Case Study: The thrills and spills of implementing an online benefits and pensions platform - year one 

  • How to get the stakeholder buy-in
  • The challenges of getting business leaders on board with online benefits and pensions platforms
  • Getting your internal voice to align with your employee value proposition
    Speakers:
    Fraser Low, Rewards Manager, Aggreko
    Dipa Mistry Kandola, 
    Head of Flexible Benefits Services, LCP

15:30    Afternoon tea

15:50    How US-based compensation and benefits could change UK technology

  • Use of tech in the US and what will be coming to the UK in the next 2 years
  • Personalising your reward offering for employees
  • The use of diagnostic tools
    Speaker:
    Jane Fenwick, former Director & Head of Global Benefits, Shire Pharmaceuticals; Director, Rightspark

16:15    Practitioners’ Top Tips: The biggest learnings and pitfalls when using technology

  • Being creative with your reward budget
  • What to avoid, check and do well
  • Managing your suppliers
    Speaker:
    Ken Lawrie, Head of Reward, EasyJet
    Caroline Adam, 
    Head of Benefits EMEA, Bloomberg
    Fiona Buchanan,
    Executive Vice President HR, Causeway Technologies
    Nadeen MacLean,
    UCI Reward Manager - Shared Services, Computershare
    Jamie King,
    Director of Global Reward, Xexec

16:55    Closing remarks

17.00    Event closes


 

Thank you to our sponsors


Upscale, ornate Gothic Revival-style venue

This venue adjoins St Pancras international railway station. It mixes contemporary furnishings with original features, resulting in plush rooms and palatial living areas.

Find out more on the venue's own website

St. Pancras Renaissance London Hotel
St Pancras International
Euston Rd, London
NW1 2AR
United Kingdon