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27 Apr 2018
by Liz Morrell

Video tutorial: How to use social recognition technologies to drive broader HR strategies

Using social recognition technologies can allow organisations to drive broader HR strategies, according to Jamie King, director of global reward at Xexec.

Speaking at the REBA Innovation Day he said that recognition should be something that was happening in every part of the business. “We believe that recognition is one of the key channels for engaging employees,” he said.

He explained that a good starting point was some sort of visual representation – or winners wall – on recognition channels to help better share what people had done. This could then link to multiple social channels such as Facebook and Twitter, he said.

Looking specifically at health and wellbeing and learning and development he said one of the ways of pushing those priorities was through awarding employees for those things – something that was often missed out of recognition programmes, he said.

“It’s worth thinking about how you can reward people for things other than your core values. So maybe an organisation can reward people for engaging in health and wellbeing activities or engaging in learning and development activities,” he said.

Rewards could also reflect specific priorities, he said, such as rewarding them with personal trainers or bike vouchers.

Winners walls should celebrate things beyond traditional areas, he said. E-cards, team walls and awards and initiatives such as electronic scratchcards also worked well in terms of social recognition, he said.

However he said the best form of social recognition remained offline socialising with people and recognising them in person. “For all the greatness of technology let’s not forget that people live in the real world,” he said.

This video was recorded at the REBA Innovation Day in London, held on the 23 November 2017.

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