Video tutorial: Mace Group's Judith Grant on using metrics to get board buy-in for wellbeing

Construction consultancy and facilities management company Mace Group has worked hard to get board buy-in to its wellbeing programme. It used a metric-based approach so that directors truly understand the value of wellbeing within the organisation.

Speaking at the Employee Wellbeing Congress 2018 Dr Judith Grant, associate director health and wellbeing at Mace Group, said that the company had started with an organisational wellbeing survey in November last year. 

“We wanted to understand how our employees felt about wellbeing and what drove them and will be using this data to better inform our benefits strategy too,” she said.

She said that the findings from that survey were now tied in to the company’s five year strategy. “That’s a really exciting opportunity to tie in our business performance with the wellbeing of our employees,” she said.

Grant explained that the company had focussed on six areas to drive wellbeing. They include engagement with the Mace board, awareness and communications, measurement, training, interventions and process.

The wellbeing survey comprised 100 questions in a 15 minute attempt to understand behaviour, with 70 per cent of the company’s workforce completing the research.

“Some of the key questions we asked that are now tied to our strategy were things like ‘how many good days do you have at work’,” she said. Using the data from that she said the company had put in new targets to improve responses.

She outlined the actions the company had taken as a result of the survey, such as distributing the results to staff, as well as other analytics the company is measuring. 

This video was recorded at the Employee Wellbeing Congress 2018, held in London on 5 July.

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