Technology change is business change. Part 3 of the Transforming Engagement Series

Technology Change is Business Change is the third report in REBA’s Transforming Engagement series, together with Mercer Marsh Benefits, and shows how businesses are transitioning to a future that sees humans and technology increasingly working side-by-side.    

Organisations are focused on embracing change and evolving their businesses through digitisation, technology and data analytics.  To do that in the most sustainable and effective way, they must acquire new, high-demand skills and look after their people once they have acquired those skills. 

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Reports in the series   


Graham Brown

Graham Brown


David Dodd

David Dodd


Rima Evans


Lisa Lyons

Head of Workforce Transformation UK

Debi O'Donovan

Debi O'Donovan

Co-founder & Director

Ian Peart

Head of Human Resources UK

Alison Rumsey


Nicola Wells

Global Reward Director

Maggie Williams

Content Director

Show All

Businesses must keep up with the exponential changes brought on by the Fourth Industrial Revolution.  To support that, HR must embrace new developments in technology, data, and science to maximise their ability to attract and engage the best human talent.

Processes and systems alone won’t be the winning factor for organisations – it’s people who execute and apply them to gain competitive advantage. That means a firm’s digital strategy and people strategy have to be aligned.   

This report explores how businesses are addressing business change and reinventing their HR, reward and benefits and talent attraction processes to keep pace.  


  • Introduction  
  • Overview: designing a human workforce ready for tomorrow’s tech 
  • Data at a glance: The impact of tech and digitisation on people issues over the next two years 
  • Influencer views 
  • Part 1: An unparalleled pace of change  
  • Part 2: Tech is shifting operational and resourcing needs  
  • Part 3: A reboot of the workplace experience  
  • About the survey  

About the research  

REBA surveyed its audience of reward and benefits and HR directors in August and September 2021 forTechnology Change is Business Change. We received responses from 158 reward and benefits, and HR specialists working across a wide range of industry sectors (full breakdown available within the report).