Case studies & interviews

AI isn’t here to replace judgement, but it can help organisations to spot previously hidden patterns in claims, absence and engagement data, as Dr Luke James, partner and workforce health leader, Europe at Marsh Health and Benefits, explains.  This column is taken from REBA’s Designing global health strategies that improve workforce resilience, produced with Marsh.

Writing in REBA’s Health and Wellbeing Research 2026, Luke Thomas, group reward manager at Grafton Group, explains how its focus on wellbeing is supporting its long-term business sustainability.

Writing in REBA’s report, Designing global health strategies that improve workforce resilience, Reiko Kubota, head of global benefits at Fidelity International, explains how its new global benefits platform has transformed how employees access and engage with their benefits.

Writing in REBA’s Health and Wellbeing Research 2026, Nicola Foster, reward and wellbeing manager at Manchester Airports Group (MAG), describes its journey to make mental health part of every day for every employee.

Employers preparing for the mandatory payrolling of Benefits in Kind (BiKs) have been given a clearer roadmap of the journey ahead, as Georgie Ward, policy and research officer at the Chartered Institute of Payroll Professionals (CIPP) explains.

Featured in REBA’s Health and Wellbeing Research 2026, Lianne Frost, director, global benefits at Warner Music Group, details how it scaled health assessments to its entire UK workforce – and saw 50% engagement in year one. 

As part of its transition to a global operating model across nearly 70 markets, pharmaceutical giant GSK recognised that managing rewards and benefits required a radical shift that placed employee experience at the heart of the design.

Writing in REBA’s Health and Wellbeing Research 2026, Heather Smith, CEO at AXA Health, explains why people, businesses and the economy will all thrive when wellbeing is truly at the heart of your organisation.

In this case study article, taken from REBA’s Health and Wellbeing Research 2026, Lauren Lunniss, health and wellbeing lead at BNP Paribas, details how it is utilising integrated pathways to better connect and support employee health and wellbeing. 

Elton Dorkin, chief health and medical officer at Rio Tinto, discusses the need for proactive preventative health programmes to enhance employee productivity.

Tom Hadley, independent consultant, keynote speaker and director of Youth Employment UK, details how to harness the five forces of workforce change.

Dr. Wolfgang Seidl, formerly global workforce health & global mental health consulting leader at Marsh, discusses the barriers to preventative health initiatives and the importance of workplace health screening programmes.

Edyta Prazuch, AI and digital HR lead at Mercer UK, explains how internal structures can better support the skills needed to unlock AI-driven gains.

Arianne Riddell, chief client officer at Personal Group explores the need to close the gap between benefits and uptake to address escalating sickness absence cases.

Niall Degan, strategic broking lead at Aon, discusses the data most organisations already collect, why they aren’t fully utilising it and why a business doesn’t need a perfectly formed data lake to make better data decisions.

Anca del Rio, advisor, digital healthy systems & AI governance, speaks to REBA's content director Jo Gallacher about how organisations are using AI and data to spot health risks earlier. 

By sharing job classification information, the organisation aims to help employees understand their current roles, the requirements for progression, and potential lateral or vertical career paths, as Ian Wright, director, total rewards explains. This article features in REBA's report, How organisations close skills gaps and redesign pay for an AI-integrated future, written in partnership with Marsh.