Future Forum 2026 - Exhibitor Manual

Access Times, Deliveries & Collections

The venue is accessible at the following times: 

• Exhibitor Access for Set-up: from 7:15am
• Live Event Times: 8am – 6.15pm (Drinks Reception from 5.30pm)
• Breakdown: 6pm (Boxes available to stand representatives from 4pm*)

*Boxes may be collected from 4pm onwards, subject to prior permission from REBA. Exhibitors must pack up their stand collateral by 6.00pm on Thursday 19 November, when our stand supplier will commence the overall exhibition breakdown. There will be no access to your stand after 6pm for health and safety reasons.

Our Drinks Reception takes place 5.30pm to 6.15pm, and is open to all attendees. This is another fantastic opportunity to engage with delegates and peers, so please do join us if you are able.

EXHIBITORS ARE REMINDED THAT THERE IS NO ACCESS BACK INTO THE VENUE AFTER THE EVENT CLOSES ON THURSDAY 19 NOVEMBER. EVERYTHING MUST BE TAKEN WITH YOU OR CLEARLY LABELLED & SCHEDULED WITH THE VENUE FOR COLLECTION BY A COURIER THE FOLLOWING DAY.

ANY UNLABELLED/UNSCHEDULED ITEMS WILL BE DEEMED AS RUBBISH, AND YOU MAY BE CHARGED FOR THEIR DISPOSAL.

Deliveries 

Small Non-consumable Items
(e.g. boxes of non-consumable stand giveaways, and small packages)

• Deliveries and collections of small items must be scheduled in advance with the venue using the Convene Sancroft - Deliveries & Collections Booking Form. This form must be submitted no later than 5 business days prior to the event.
• Deliveries of small items are only be accepted through the Loading Bay, 2 working days prior to the event, between 9am and 5pm (any items left at the venue outside of these times may be disposed of and charged to the exhibitor)
• A standard 15-minute unloading slot is allocated per vehicle. Please indicate any extended unloading requirements in the booking form, including vehicle type (e.g. long wheelbase van or truck up to 18T)
• All deliveries must be clearly labelled using the venue’s Delivery Label
  Information you will need to hand to complete the label:
  Your Convene Event Manager’s Name: Natalia Yunina
  Name of Event: REBA Future Forum 2026
  Date of Event: Thursday 19 November 2026
• Due to Health & Safety regulations, delivering goods to stands during the opening hours of the event is not permitted 
• Please note, there are no parking facilities available at the venue or loading bay.

• Any questions regarding delivery of small non-consumable items to the venue should be directed to Convene Sancroft HOPs, Scarlett Littlewood, on +44 (0)20 7105 6035 or [email protected]

Large or Consumable Items
(e.g. banners, brand activations, games, equipment, food, drink etc)

• Due to space restrictions, and for health and safety reasons, delivery of large or consumable items for your stand must be pre-agreed with REBA. Please contact [email protected] with any such requests
• If your request is approved, REBA will liaise with you directly regarding delivery/collection
• Any items delivered to site that have not been pre-agreed with REBA will be refused
• Any questions regarding delivery of large or consumable items should be directed to [email protected]

Collections

• Exhibitors must pre-arrange their own courier to collect their leftover items from the loading bay the day after the event. This booking can be made at the same time as booking your delivery slot, using the  Convene Sancroft - Deliveries & Collections Booking Form
• Collection slots from the Loading Bay are available between 10am and 5pm the day after the event
• Please complete the venue Collection Label before the event, and bring printed copies and tape to affix labels with you
• All items must be packaged up securely, with the venue’s Collection Label completed and attached, and packages left by your stand before your representatives leave the event
• Items that are not labelled with the Collection Label before stand representatives leave, or are not collected the day after the event will be disposed of at a charge to the exhibitor
• Any questions regarding collections from the venue should be directed to Convene Sancroft HOPs, Scarlett Littlewood, on +44 (0)20 7105 6035 or [email protected]

Loading Bay/Delivery Address:

​Notices

Whilst reasonable efforts are made to ensure safety and security of the equipment and deliveries when in storage and whilst being moved around the venue, Convene (the venue) nor the organisers accept any liability for any theft or loss of or damage to your and/or any visitors’ property. This includes during set up/de-rig, and on event day. 

Traffic wardens patrol the area and the venue are unable to offer any assistance in case of any parking violations or tickets. 

Neither Convene (the venue) nor REBA (the organisers) will be liable for any waiting charges incurred while delivering or collecting. 

Neither Convene (the venue) nor REBA (the organisers) is responsible for scheduling any couriers or for any items left at the venue.