How shifting employee behaviours and rapid tech evolution are reshaping benefits communication and the employee experience
Benefits technology is advancing at an extraordinary pace, bringing richer data and greater personalisation. At the same time, employee engagement behaviours are shifting just as quickly.
Employees are filtering information differently, tuning out traditional channels like email, and expecting benefits experiences that feel intuitive and relevant.
For reward and benefits leaders, the opportunity lies in shaping communication and platform design around these emerging behaviours, helping employees genuinely understand and make best use of what’s available to them.
Organisations that respond to these shifts will see employees using their benefits more often and will continue to unlock greater value from their platform technology over time.
This webinar explores how forward‑thinking employers are closing the gap between what their platforms can do and the employee experience.
Key issues to be explored:
• Why the benefits engagement gap is widening as communication habits shift
• How to deliver meaningful ROI on benefits communication when budgets are tight
• Using technology to connect fragmented benefits journeys into a coherent employee experience
• How to turn dashboard data into timely, targeted engagement moments that help employees take action
Thank you to our strategic partner Gallagher for supporting this REBA webinar
Gallagher is a global, integrated HR consulting, benefits administration & technology services provider.
We offer a world-class portfolio of benefits advisory, analytics, administration, engagement and communication solutions, powered by best-in-class technology, to help fulfil the pensions and benefits needs of you and your employees.
Contact us today




Director of Global Reward, Engagement and DE&I, Hilton Foods plc
Sarah Lambert is a values-driven HR Leader and Non- Exec Director with extensive expertise in Global Reward, Engagement, DE&I, and Change Management. Currently Director of Global Reward, Engagement and DE&I at Hilton Foods plc, Sarah has nearly 20 years of experience across global automotive and retail sectors, including roles at Jaguar Land Rover and Marks and Spencer. Sarah serves on the Board as a Non-Executive and RemCo member for a manufacturing and engineering skills charity, Enginuity.

Director, Flexible Benefits & Online, Gallagher
Matt has nearly 30 years’ experience in the employee benefits market working on proposition development, strategic consultancy, and large-scale HR projects (including the TUPE of two major banks). Matt has had significant tenures at the likes of Hewitt Associates, KPMG where he learned a lot more of the technical aspects of Flexible Benefits and latterly has held roles as the Head of Flexible Benefits at JLT, Aviva and latterly at Gallagher.

Reward and Benefits Manager, The Telegraph
With over a decade of experience in compensation and employee benefits, Tayo is currently the Reward and Benefits Manager at The Telegraph. After working five years managing UK & Ireland payroll in her previous role she now leads the entire reward and benefits function at The Telegraph. Tayo focuses on making the work experience more rewarding for staff by providing benefits that support employee needs. She’s also committed to playing her part in providing consistency, fairness, support and equality in the compensation and benefits space across the organisation.How shifting employee behaviours and rapid tech evolution are reshaping benefits communication and the employee experience
Wed 4 March | 10.00 - 11.00 am
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