Health on Demand UK Report


Covid-19 has fundamentally altered the way we work. Employers need to offer choice in benefits offerings to meet diverse workforce needs and boost employee engagement.

Mercer Marsh Benefit’s latest UK Health on Demand research, Boosting employee engagement through benefits choice, captures how employees in the UK are thinking and feeling in this post-pandemic world. The research aimed to really understand what employees need and expect from their employers, what health solutions are considered the most important and which benefits they most value.

Three key trends:

  1. Employees want better mental health support at work. Employers need to provide access to effective and affordable support services that help prevent and manage mental health issues.
  2. Employees value digital healthcare - but it could be used better. Employers must consider embedding digital healthcare offerings at the heart of their reward and benefit plans.
  3. Employers are expected to do more to provide equal outcomes for all employees. Benefit offerings should encourage positive healthcare behaviours and reflect changing needs across all workforce demographics.

Overall the research found that the broader an organisation’s benefits offering, the happier, more loyal and more productive their workforce. The report provides actionable steps and recommendations for how employers can best meet their employees’ evolving needs and maintain a productive workforce.