Embracing innovation & technology for the future workforce
9.15am – 4.50pm GMT22 November 2018+ Add to calendar
etc. venues County Hall
Embracing innovation & technology
The fourth REBA Innovation Day received a record attendance at its fantastic new venue - County Hall, Westminster. Delegates enjoyed an excellent day of horizon gazing in the reward & benefits sector. From discussing what digital-first means in the context of reward and benefits, to understanding how human intervention and a sociable company culture fits in with this; from learning how to marry technology and performance to hearing what peers are doing with technology. Plus seeing live demonstrations of the latest platforms, apps and solutions on the market.
The programme mbined employer experiences, presentations from futurologists and industry leaders, plus unlimited opportunities to network with fellow reward professionals. It was a great day for all!
Executive Director - Global and Strategic Accounts, Howden Employee Benefits & Wellbeing
Jon Bryant
Head of London’s Consultancy Practise
Jon Ingham
Author of ‘The Social Organization’; people strategist
Jonathan Day-Miller
Director - Enterprise Consulting
Julie Waddington
Associate Director
Julien Lesaicherre
Director - Workplace
Lee Hollingworth
Partner and Head of DC Consulting
Lee Johnson
Head of HR Consulting
Lisa Ost
UK Employee Wellbeing Lead
Marcus Beaver
Director
Marcus Thornley
Founder
Mark Stevenson
Author of ‘We Do Things Differently’, expert on global trends and innovation
Mike Minett
Founder
Mili Handa
Group Head of Reward Delivery - Human Resources
Nathan Long
Senior Pension Analyst
Nick Tsimogiannis
Senior Comp & Bens Partner
Phil Hollingdale
Founder
Steven Morris
Key Account Director
Yvonne Sonsino
Partner, Innovation Leader Europac
Liz Basten
Board Adviser and CMO, Wagestream
Jackie Buttery
Head of Benefits and Reward, Travers Smith
Chris Coyne
Head of Performance & Reward, AWE
Tim Goodchild
Director, Global Benefits & Mobility, Anaplan
Matt Macri-Waller
Founder & CEO, Benefex
Megan O'Shaughnessy
Head of Reward
Eleanor Smith
Head of Reward, Savills
Dr Nick Taylor
Co-founder & CEO
Delegates heard how technology innovation is changing working practices and setting new challenges for HR & reward professionals. The programme is below.
Event Programme 2018
08:45
Registration and mix ‘n' mingle breakfast + Demonstration Previews
09:15
Chair's welcome and introduction
Phil Hayne, Director, Reward & Employee Benefits Association
09:30
Opening keynote address: The future of the workplace and what do we about it? • The big picture - why everything is broken and how to fix it • The real reason there is an employee engagement crisis - what should HR do about it? • Why benefits for your staff will really need value in the future - looking at work culture differently • Why a future literate HR department is essential...the interface with the Board Mark Stevenson, Reluctant Futurist, Author of ‘We Do Things Differently’, broadcaster and expert on global trends and innovation, advisor to Sir Richard Branson’s Virgin Earth Challenge; and resident futurist at The National Theatre of Scotland.
10:10
Practitioner case study: Performance 2020 - reward innovation in action at Baker Hughes Oil and gas industry trendsetter Baker Hughes has created a shift in its whole company culture through combining technology and performance. This case study explores: • How to use technology to move away from annual reviews and create a real-time approach to compensation • How Baker Hughes tracks company culture through its platform – and why • Real-time performance development and insight: how to move to flexible rewards and performance development, versus performance management alone. Ishbel Inkster, HR Leaders Compensation & Benefits, Baker Hughes, a GE Company; global strategic HR leader focusing on total rewards and executive compensation
10:30
Speakers' panel: Q&A An opportunity for delegates to quiz our morning speakers
10:45
Networking and refreshment break
11:00
Live demo trail: see the latest new platforms, apps and tech solutions Discover first-hand what’s new and innovative in the world of reward tech; demonstrated live by over 25 innovative solutions providers. Benchmark your current platforms and solutions, and compare the available options in this new technology “show and tell” experience.
12:00
Pick and mix sessions presented by industry leaders: Pick the topics most relevant for you and your current strategic and tactical HR and reward challenges. Sessions include:
Stream A
Stream B
Stream C
Using the latest advances in technology to support an ageing workforce • How to use platforms, Apps and workplace data to keep track of changing workforce needs • How to guide staff to new Apps to help them with changing needs as they age (carers, physical health and wellbeing) • What upcoming medical tech innovations can employers expect? • The importance of lifelong learning for an ageing workforce - how digital platforms could be the answer Yvonne Sonsino, Partner & Innovation Leader, Mercer
Digital wellbeing: using AI to identify workplace wellbeing issues before they become a problem • How data and AI can be used to identify future wellbeing trends in your workforce • The pros and cons of AI, tracking and gathering data on your employees • Privacy implications - the legal and ethical dilemma, how far can you go? • The solutions - what can technology do to identify and solve wellbeing issues Matt Macri-Waller, Founder & CEO, Benefex
Machine v human: enabling an authentic workforce for improved productivity and engagement • Can employees still be their authentic selves in a digitally driven workplace? • How do you use technology to create genuine workforce engagement and what are its limits? • How you measure performance linked to reward: how can technology help and what metrics do you use? • Technology adoption and human intervention - essential or recipe for disaster? Doug Brown, Chief Data Scientist, Capita Employee Solutions Lee Johnson, Head of HR Consulting, Capita Employee Solutions
Help staff to better manage their money using new fintech apps and platforms Banking, savings and loans apps are developing exponentially. What can employers learn from these developments, and how can they use them to help staff manage their money? • How can employers use consumer fintech Apps within workplace savings strategies • Ways to use fintech to reach the financially illiterate or struggling • How does fintech enable you to offer more to your financially engaged staff? Nathan Long, Senior Analyst, Hargreaves Lansdown
How social media and digital environments are shifting employees’ attitudes to money • Digital personas: consumer pressure in a social media world • The financial landscape for those entering the workforce today • Using data to understand the different financial fitness levels across your workforce and relating this to your HR and reward strategies • How to draw on your financial fitness analytics to present your strategy in the language of your CFO and board Dhiren Master, CMO, Salary Finance
The employee experience: using tech and AI as a key driver of your engagement and recognition strategy • Engaging and retaining talent – how does technology and the human factor combine for superior outcomes • Maximising the user experience to enhance engagement throughout the employee lifecycle • Leveraging the latest technology to empower individuals and managers to own engagement • The positive impact of getting it right on business performance Denise Willett, Senior Director, Achievers EMEA
12:40
Lunch break and visit exhibition
13:40
Stream A
Stream B
Stream C
The mobile, flexible workforce: the end of the traditional employee • Why the changing shape of the workforce affects us all - a revolution is happening under our feet • What is the data really showing us - a look at the megatrends of our time • Popular reactions - the stock response and why is this a sticking plaster? • Why we should all be thinking like Uber and Deliveroo, they are living the future now • Ways to engage in a fast-changing digital world Jon Bryant, Director - Online & Communications, Aon
Employer Case Study: How emerging technology is allowing employers to offer wellbeing solutions to help their employees live healthier, happier and more secure lives • How Aviva have used technology to support employees’ health and wellbeing • What should employers consider when building a digital health and wellbeing strategy • Future space - where digital healthcare is going and Aviva plans: recent research conducted with both employers and employees Ally Antell, Head of Client Management & Propositions, Aviva & Lisa Ost, HR Business Partner, Aviva
Don’t get left behind: the global benefits revolution! • How to deliver a consistent global experience with the flexibility to meet local requirements • How to meet multiple requirements - providing clarity on spend and time to focus on value-added strategic work • Why cementing your data capabilities is critical to ensure you don’t get left behind Jonathan Day-Miller, Director - Enterprise Consulting, Thomsons Online Benefits
Disruptor session: How HR can use technology to raise its profile and ‘own’ culture Elizabeth Basten, CMO,Wealth Wizards
The future of healthcare: employee personalisation and preventative solutions via DNA and digital technology Andrew Steele, Head of Product, DNAFit
Disruptor session: Disruptive technology for pre-boarding engagement • Using new tech to engage new employees in an organisations culture even before they start Brian Friedman, Strategy Director, Benivo
14:15
Stream A
Stream B
Stream C
Digital disruption in workplace savings What you need to know about technology and AI advances that will allow employers to design wider workplace savings options to meet the needs of employees • Why alternative savings products are needed • How robo-investing is broadening savings options for employees • The importance of personalisation and engagement to drive employees to action • Why technology innovation is needed in the workplace Phil Hollingdale, Co-founder, Smarterly
The changing employee health journey: navigating the new digital wellbeing and healthcare landscape • Mapping integrated digital and benefits solutions to ensure the most effective clinical outcomes • How an increasingly complex array of clinical and benefits options is leading to new signposting and guidance methods from a care perspective • Understanding the risk and governance issues facing the reward team • Getting clinical input for both a preventative and care perspective John Heatley, Director & Julie Waddington, Associate Director, Willis Towers Watson
Engaging the next generation: reward and benefits tech for the future workforce As new generations enter the workforce, they bring new engagement challenges. Discover how a digital-first strategy can help to meet the expectations of the future workforce. • What does digital-first mean for your organisation in terms of your HR, reward and benefits strategy? • How to create a digital-first workplace culture using new benefits technology, data and insights • How to use tech-enabled reward and benefits to understand and manage costs and ROI in a digital-first strategy • The important role of user experience and personalisation
Marcus Beaver, Director, Personal Group
Disruptor Session:Reversing the power pyramid: how employees are taking control in the new bottom-up world of tech-enabled transparency Marcus Thornley, Founder, Play
Disruptor Session: Valuing your workforce's mental health: disruptive tech vs traditional models of healthcare to meet employee needs Dr. Nick Taylor, Clinical Psychologist & CEO, Unmind
Disruptor Session: Engaging freelancers and gig workers with innovative new benefits provision Mike Minett, Founder, Portabl.co
14:50
Stream A
Stream B
Stream C
Changes in retirement behaviours – why should you care? • Post pension freedoms - why is it so important to understand what is at-retirement? • What do HR professionals think? We share our industry research on the issue • Getting your employees on track, solutions to help give them clear direction and pathways through their retirement journey • How can technology drive positive at-retirement outcomes Lee Hollingworth, Partner and Head of DC Consulting, Hymans Robertson
Using technology innovatively to incentivise employees: meet the changing compensation needs of the workplace • Identifying the changing needs of different cohorts of staff • Is personalisation the only answer or can segmentation still work? • Ensuring your pay and performance incentive programme is backed up by an aligned technology platform - do I need an App? • How to set up your platform to capture the compensation incentivisation data you need - to create successful rolling programmes that truly motivate David Pepper, Head of Sales UK and Banking Europe, Beqom
Social motivation: how workplace community and interaction is changing recognition and benefits schemes • Are we in a new era of employee-driven rewards? • How the societal shift to online communities is changing how reward is communicated and managed • How to capitalise on workplace communities, online interactions to enhance your motivation schemes • How do you make the business case for increased digitisation? Steven Morris, Board Director, Edenred
Practitioner led workshop Implementing HRIS systems: the challenges, successes and questions
In this audience-interactive session practitioners on the HRIS journey share answers to: •What to look for in an HRIS platform •Reality v expectations: what challenges are you hoping to solve •Common implementation headaches and how they are solved •Linking systems •Key learnings from others on the sourcing and implementation journey?
Led by Eleanor Smith, Director of Reward, Sysco Foodservice Operations Europe
Practitioner led workshop Pay and compensation: using data to ensure fairness
In this audience-interactive session practitioners share answers to: • What are you doing differently for the next gender pay reporting deadline? • What is your organisation’s view on the proposed ethnicity pay reporting? • Will your organisation conduct CEO pay ratio reporting? • What is your organisation’s view on pay transparency and fairness?
Led by Chris Coyne, Head of Performance & Reward, AWE plc
Practitioner led workshop Data, M.I., dashboards and reporting: what are the threats and opportunities?
In this audience-interactive session practitioners on the data analytics journey share answers to: • What data is most useful to collect for reward and benefits strategies? And least useful? • Which reporting and analytics tools have been most useful? • Which dashboard configurations have proved particularly helpful?
Led by Jackie Buttery, Reward & Benefits Professional
15:30
Networking and refreshment break
15:50
Horizon scanning: Digital HR - workforce, organisation and technology-based changes driving reward today Understand how to use technology and analytics to underpin a strategic transformation of reward within your own company. Through years of specialising in digital HR strategies with the likes of Lloyds Banking Group, Rabobank and Transport for London, John will translate the macro shifts and big picture into relatable every day working practices. • Reviewing how technology is driving change in managing, measuring and organising people - how all of these changes then drive innovation in reward • Identifying the new opportunities for rewarding differently, along with their main risks and benefits • Selecting a way forward based on an individual organisation’s own, unique capabilities and principles • Using analytics and experiments to guide and optimise the changes Jon Ingham,Author of‘The Social Organization’;people strategist focusing on digital HR and the future of work - voted one of the top HR thinkers in the UK and expert in translating big picture predictions into everyday working practice in HR & reward
16.10
Case study: Community, connectivity and collaboration - how we work and how we connect as employees is changing Many businesses assume that their future and the future of work will be rooted in technology. And while it’s true that technology will play an important role, Facebook is rethinking the future of work and doing it through the lens of people. It strongly believes people change organisations and that a more connected organisation becomes a more effective organisation. Companies that will thrive will be companies who have been able to turn their organisation into communities. Our speaker will explore the six attributes he believes will be at the heart of successful organisations - one factor that unites all six: people. Julien Lesaicherre, Director - Workplace, Facebook EMEA
16:20
Employer insights: When the robots rule - how automation, robotics, AI and digital advances are impacting reward and benefits Senior reward and benefits professionals discuss how some of the automation, robotics, digital, data innovations their organisations are developing are reshaping our world and therefore what this could mean for HR and reward. • Community, connectivity and collaboration ¬- how we work is changing • How where you work and how you connect is changing Confirmed panellists: Tim Goodchild, Benefits Manager – International, Oath, a Verizon Company Nick Tsimogiannis,Senior Compensation and Benefits Partner, Groupon Jeff Bakes, Head of HR Operations & Reward, Channel 4 Mili Handa, Group Head of Reward Delivery - Human Resources, London Stock Exchange Group Megan O'Shaughnessy, Global Senior Total Reward Manager, Charlotte Tilbury
16:55
Closing remarks followed by networking drinks reception Opportunity to reflect on the day with fellow delegates
