How disruption in the digital platform market is changing benefits delivery

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The UK benefits technology landscape is undergoing substantial disruption as we draw towards the end of 2024. With several platform provider mergers and acquisitions this year, new digital offerings and those pushing hard on the use of various forms of artificial intelligence, choices in 2025 are going to look very different.

For reward and benefits professionals this poses a conundrum regardless of whether they are in the market for a new platform or not: stay with what you’ve got and risk being dated in the eyes of employees and future recruits, or move too quickly when it would have been wiser to wait. Either way, navigating the fast-changing array of solutions can be overwhelming.

The challenge is to understand the options now in the market matched to your particular workforce needs.

It is vital to identify which types of technologies can truly offer value, positively impact employee retention and engagement in a way that aligns to your particular benefits strategy and broader business goals.
This webinar will focus on practical strategies for assessing emerging benefits technologies which fit an organisation’s unique needs, while balancing costs and return on investment.

Key issues to be explored:
•   The current state of benefits technology: what is changing and why?
•   How to assess and choose the right tech for your organisation
•   What types of personalisation and data are vital for today’s employees?
•   Leveraging benefits technology and data to support an organisation’s DEI goals and increasing gap reporting requirements
•   How important is artificial intelligence (AI), machine learning, predictive analytics, and sentiment with a platform?
•   Is there still a need for the human connection to drive the right end to end experience?
•   If benefits providers are incorporating AI, whether your platform can integrate it