Deciding what benefits technology works for your organisation
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The UK benefits technology landscape is undergoing substantial disruption as we draw towards the end of 2024. With several platform provider mergers and acquisitions this year, new digital offerings and those pushing hard on the use of various forms of artificial intelligence, choices in 2025 are going to look very different.
For reward and benefits professionals this poses a conundrum regardless of whether they are in the market for a new platform or not: stay with what you’ve got and risk being dated in the eyes of employees and future recruits, or move too quickly when it would have been wiser to wait. Either way, navigating the fast-changing array of solutions can be overwhelming.
The challenge is to understand the options now in the market matched to your particular workforce needs.
It is vital to identify which types of technologies can truly offer value, positively impact employee retention and engagement in a way that aligns to your particular benefits strategy and broader business goals.
This webinar will focus on practical strategies for assessing emerging benefits technologies which fit an organisation’s unique needs, while balancing costs and return on investment.
Key issues to be explored:
• The current state of benefits technology: what is changing and why?
• How to assess and choose the right tech for your organisation
• What types of personalisation and data are vital for today’s employees?
• Leveraging benefits technology and data to support an organisation’s DEI goals and increasing gap reporting requirements
• How important is artificial intelligence (AI), machine learning, predictive analytics, and sentiment with a platform?
• Is there still a need for the human connection to drive the right end to end experience?
• If benefits providers are incorporating AI, whether your platform can integrate it




Head of Total Reward, Ocado
Andrew is an experienced Head of Rewards with a demonstrated history of working in multiple industries. Skilled in Deferred Compensation, Compensation, Remuneration, HR Policies, and Compensation & Benefits.

Head of HR Operations & HR Technology
Ethaniel Kelly-Wilson is the Head of HR Operations and HR Technology at Epson Europe. He oversees the teams responsible for HR Operations, Payroll, Benefits, and HR Technology across 27 European countries. Across his HR career, he has lead the way in digitising the HR lifecycle, enabling teams to transition from transactional tasks to transformative initiatives, ensuring they deliver significant value to the business.

Director, Isio
I’m passionate about creating standout employee experiences that drive engagement with benefits, reward and the wider Employee Value Proposition (EVP). With nearly 25 years’ experience, I support organisations in designing and delivering meaningful benefit strategies, including flexible benefits, that resonate with employees.
I believe success comes from combining strong benefit design with effective digital platforms and communications to maximise engagement. When positioned within a wider EVP, a well-executed scheme can transform a good organisation into a great place to work.
My expertise spans benefit strategy and design, flexible benefits, wellbeing, salary sacrifice, implementation, employee communication and engagement, EVP development, and benefits technology.
I take a people-first approach, using insight from surveys and focus groups to shape solutions. At Isio, we focus on what matters most – simplifying complexity and delivering impactful results.
At Isio, we utilise insight to shape solutions, and we focus on what matters most – simplifying complexity and delivering impactful results.
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