First-time login tip: If you're a REBA Member, you'll need to reset your password the first time you login.

The REBA Innovation Day 2018

Embracing innovation & technology for the future workforce

Embracing innovation & technology

The fourth REBA Innovation Day received a record attendance at its fantastic new venue - County Hall, Westminster. Delegates enjoyed an excellent day of horizon gazing in the reward & benefits sector. From discussing what digital-first means in the context of reward and benefits, to understanding how human intervention and a sociable company culture fits in with this; from learning how to marry technology and performance to hearing what peers are doing with technology. Plus seeing live demonstrations of the latest platforms, apps and solutions on the market.

The programme mbined employer experiences, presentations from futurologists and industry leaders, plus unlimited opportunities to network with fellow reward professionals. It was a great day for all!

Highlights from the REBA Innovation Day 2018

Video tutorial: Benefex's Matt Macri Waller on digital wellbeing and using AI to identify issues

Video Tutorial: Capita's Doug Brown & Lee Johnson on machine v human

Video Tutorial: Mike Minnett of Portabl.co on engaging freelancers and gig workers with benefits 

Video Tutorial: Marcus Beaver of Personal Group on rewards and benefits tech for the future

Video Tutorial: Wealth Wizards' Elizabeth Basten on how HR can use technology to raise its profile

Video Tutorial: Aon's Jon Bryant on the new mobile, flexible workforce 

Video Tutorial: Hargreaves Lansdown's Nathan Long on helping staff better manage money via fintech

Video Tutorial: Smarterly's Phil Hollingdale on the digital disruption in workplace savings 

Video Tutorial: Salary Finance's Dhiren Master on social media's impact on staff attitudes to money

Video Tutorial: Hymans Robertson's Lee Hollingworth on changes in retirement behaviours

Video Tutorial: DNAFit's Andrew Steele on the future of healthcare using DNA and digital technology 

Video Tutorial: Aviva's Ally Antell presents a case study on using emerging tech for wellbeing

Video Tutorial: Mercer's Yvonne Sonsino on using the latest tech to support an ageing workforce 

Video Tutorial: Edenred's Steven Morris on how social motivation is changing recognition and benefits 

Video Tutorial: Unmind's Dr Nick Taylor on valuing your workforce's mental health 

Video Tutorial: Willis Towers Watson's John Heatley & Julie Waddington on navigating digital health 

Video Tutorial: Benivo's Brian Friedman on using disruptive technology for pre-boarding engagement

Video Tutorial: Thomsons' Jonathan Day-Miller on the global benefits revolution

Video Tutorial: Denise Willet of Achievers on using tech and AI in engagement and recognition

Video Tutorial: Beqom's David Pepper on using technology innovatively to incentivise employees

Download speaker presentations below:

Ally Antell

Ally Antell

UK Health & Protection Product Innovation Lead

Andrew Steele

Andrew Steele

Head of Product


Download Presentation

Brian Friedman

Brian Friedman

Strategy Director


Download Presentation

David Pepper

David Pepper

Head of UK and Banking Europe

Denise Willett

Denise Willett

Senior Director

Dhiren Master

Dhiren Master



Download Presentation

Doug Brown

Doug Brown

Chief Data Scientist


Download Presentation

Eleanor Smith

Eleanor Smith

Director of Reward

Ishbel Inkster

Ishbel Inkster

HR Leader Compensation & Benefits

Baker Hughes, a GE company

Download Presentation

Jackie Buttery

Jackie Buttery

Reward & Benefits Professional

Jeff Bakes

Jeff Bakes

Head of HR Operations & Reward

John Heatley

John Heatley



Download Presentation

Jon Bryant

Jon Bryant

Head of London’s Consultancy Practise

Aon Employee Benefits 2

Download Presentation

Jon Ingham

Jon Ingham

Author of ‘The Social Organization’; people strategist

Download Presentation

Jonathan Day-Miller

Jonathan Day-Miller

Director - Enterprise Consulting


Download Presentation

Julie Waddington

Julie Waddington

Associate Director


Download Presentation

Julien Lesaicherre

Julien Lesaicherre

Director - Workplace


Download Presentation

Lee Hollingworth

Lee Hollingworth

Partner and Head of DC Consulting


Download Presentation

Lee Johnson

Lee Johnson

Head of HR Consulting

Capita logo.jpeg
Lisa Ost

Lisa Ost

UK Employee Wellbeing Lead

Liz Basten

Liz Basten



Download Presentation

Marcus Beaver

Marcus Beaver


Marcus Thornley

Marcus Thornley


Play Consulting

Download Presentation

Mark Stevenson

Mark Stevenson

Author of ‘We Do Things Differently’, expert on global trends and innovation

Matt Macri-Waller

Matt Macri-Waller

Founder & CEO

Benefex 1
Megan O'Shaughnessy

Megan O'Shaughnessy

Head of Reward - Consumer

Mike Minett

Mike Minett


Mili Handa

Mili Handa

Group Head of Reward Delivery - Human Resources

Nathan Long

Nathan Long

Senior Pension Analyst

Hargreaves Lansdown logo.png
Nick Tsimogiannis

Nick Tsimogiannis

Senior Comp & Bens Partner

Phil Hollingdale

Phil Hollingdale


Staffcare 1

Download Presentation

Steven Morris

Steven Morris

Key Account Director

Edenred logo.png

Download Presentation

Tim Goodchild

Tim Goodchild

Benefits Manager – International

Yvonne Sonsino

Yvonne Sonsino

Partner, Innovation Leader Europac

Mercer 9

Download Presentation

Chris Coyne

Chris Coyne

Head of Performance & Reward

Dr Nick Taylor

Dr Nick Taylor

Co-founder & CEO

Unmind 1

Delegates heard how technology innovation is changing working practices and setting new challenges for HR & reward professionals. The programme is below.

Event Programme 2018


Registration and mix ‘n' mingle breakfast + Demonstration Previews


Chair's welcome and introduction

Phil Hayne, Director, Reward & Employee Benefits Association


Opening keynote address: The future of the workplace and what do we about it?
• The big picture - why everything is broken and how to fix it
• The real reason there is an employee engagement crisis - what should HR do about it?
• Why benefits for your staff will really need value in the future - looking at work culture differently
• Why a future literate HR department is essential...the interface with the Board
Mark Stevenson, Reluctant Futurist, Author of ‘We Do Things Differently’, broadcaster and expert on global trends and innovation, advisor to Sir Richard Branson’s Virgin Earth Challenge; and resident futurist at The National Theatre of Scotland.


Practitioner case study: Performance 2020 - reward innovation in action at Baker Hughes
Oil and gas industry trendsetter Baker Hughes has created a shift in its whole company culture through combining technology and performance. This case study explores:
• How to use technology to move away from annual reviews and create a real-time approach to compensation
• How Baker Hughes tracks company culture through its platform – and why
• Real-time performance development and insight: how to move to flexible rewards and performance development, versus performance management alone.
Ishbel Inkster, HR Leaders Compensation & Benefits, Baker Hughes, a GE Company; global strategic HR leader focusing on total rewards and executive compensation


Speakers' panel: Q&A
An opportunity for delegates to quiz our morning speakers


Networking and refreshment break


Live demo trail: see the latest new platforms, apps and tech solutions
Discover first-hand what’s new and innovative in the world of reward tech; demonstrated live by over 25 innovative solutions providers. Benchmark your current platforms and solutions, and compare the available options in this new technology “show and tell” experience.


Pick and mix sessions presented by industry leaders:
Pick the topics most relevant for you and your current strategic and tactical HR and reward challenges.
Sessions include:

Stream A Stream B Stream C
Using the latest advances in technology to support an ageing workforce
• How to use platforms, Apps and workplace data to keep track of changing workforce needs
• How to guide staff to new Apps to help them with changing needs as they age (carers, physical health and wellbeing)
• What upcoming medical tech innovations can employers expect?
• The importance of lifelong learning for an ageing workforce - how digital platforms could be the answer
Yvonne Sonsino, Partner & Innovation Leader, Mercer

Digital wellbeing: using AI to identify workplace wellbeing issues before they become a problem
• How data and AI can be used to identify future wellbeing trends in your workforce
• The pros and cons of AI, tracking and gathering data on your employees
• Privacy implications - the legal and ethical dilemma, how far can you go?
• The solutions - what can technology do to identify and solve wellbeing issues
Matt Macri-Waller, Founder & CEO, Benefex

Machine v human: enabling an authentic workforce for improved productivity and engagement
• Can employees still be their authentic selves in a digitally driven workplace?
• How do you use technology to create genuine workforce engagement and what are its limits?
• How you measure performance linked to reward: how can technology help and what metrics do you use?
• Technology adoption and human intervention - essential or recipe for disaster?
Doug Brown, Chief Data Scientist, Capita Employee Solutions
Lee Johnson, Head of HR Consulting, Capita Employee Solutions
Help staff to better manage their money using new fintech apps and platforms
Banking, savings and loans apps are developing exponentially. What can employers learn from these developments, and how can they use them to help staff manage their money?
• How can employers use consumer fintech Apps within workplace savings strategies
• Ways to use fintech to reach the financially illiterate or struggling
• How does fintech enable you to offer more to your financially engaged staff?
Nathan Long, Senior Analyst, Hargreaves Lansdown
How social media and digital environments are shifting employees’ attitudes to money
• Digital personas: consumer pressure in a social media world
• The financial landscape for those entering the workforce today
• Using data to understand the different financial fitness levels across your workforce and relating this to your HR and reward strategies
• How to draw on your financial fitness analytics to present your strategy in the language of your CFO and board
Dhiren Master, CMO, Salary Finance
The employee experience: using tech and AI as a key driver of your engagement and recognition strategy
• Engaging and retaining talent – how does technology and the human factor combine for superior outcomes
• Maximising the user experience to enhance engagement throughout the employee lifecycle
• Leveraging the latest technology to empower individuals and managers to own engagement
• The positive impact of getting it right on business performance
Denise Willett, Senior Director, Achievers EMEA

12:40 Lunch break and visit exhibition
Stream A Stream B Stream C
The mobile, flexible workforce: the end of the traditional employee
• Why the changing shape of the workforce affects us all - a revolution is happening under our feet
• What is the data really showing us - a look at the megatrends of our time
• Popular reactions - the stock response and why is this a sticking plaster?
• Why we should all be thinking like Uber and Deliveroo, they are living the future now
• Ways to engage in a fast-changing digital world
Jon Bryant,
Director - Online & Communications, Aon
Employer Case Study: How emerging technology is allowing employers to offer wellbeing solutions to help their employees live healthier, happier and more secure lives
• How Aviva have used technology to support employees’ health and wellbeing
• What should employers consider when building a digital health and wellbeing strategy
• Future space - where digital healthcare is going and Aviva plans: recent research conducted with both employers and employees
Ally Antell, Head of Client Management & Propositions, Aviva & Lisa Ost, HR Business Partner, Aviva
Don’t get left behind: the global benefits revolution!
• How to deliver a consistent global experience with the flexibility to meet local requirements
• How to meet multiple requirements - providing clarity on spend and time to focus on value-added strategic work
• Why cementing your data capabilities is critical to ensure you don’t get left behind
Jonathan Day-Miller, Director - Enterprise Consulting, Thomsons Online Benefits
Disruptor session: How HR can use technology to raise its profile and ‘own’ culture
Elizabeth Basten,
CMO, Wealth Wizards
The future of healthcare: employee personalisation and preventative solutions via DNA and digital technology
Andrew Steele, Head of Product, DNAFit

Disruptor session: Disruptive technology for pre-boarding engagement
• Using new tech to engage new employees in an organisations culture even before they start
Brian Friedman, Strategy Director, Benivo
Stream A Stream B Stream C
Digital disruption in workplace savings
What you need to know about technology and AI advances that will allow employers to design wider workplace savings options to meet the needs of employees
• Why alternative savings products are needed
• How robo-investing is broadening savings options for employees
• The importance of personalisation and engagement to drive employees to action
• Why technology innovation is needed in the workplace
Phil Hollingdale, Co-founder, Smarterly
The changing employee health journey: navigating the new digital wellbeing and healthcare landscape
• Mapping integrated digital and benefits solutions to ensure the most effective clinical outcomes
• How an increasingly complex array of clinical and benefits options is leading to new signposting and guidance methods from a care perspective
• Understanding the risk and governance issues facing the reward team
• Getting clinical input for both a preventative and care perspective
John Heatley,
Director & Julie Waddington, Associate Director, Willis Towers Watson
Engaging the next generation: reward and benefits tech for the future workforce
As new generations enter the workforce, they bring new engagement challenges. Discover how a digital-first strategy can help to meet the expectations of the future workforce.
• What does digital-first mean for your organisation in terms of your HR, reward and benefits strategy?
• How to create a digital-first workplace culture using new benefits technology, data and insights
• How to use tech-enabled reward and benefits to understand and manage costs and ROI in a digital-first strategy
• The important role of user experience and personalisation

Marcus Beaver, Director, Personal Group

Disruptor Session: Reversing the power pyramid: how employees are taking control in the new bottom-up world of tech-enabled transparency
Marcus Thornley, Founder, Play
Disruptor Session: Valuing your workforce's mental health: disruptive tech vs traditional models of healthcare to meet employee needs
Dr. Nick Taylor,
Clinical Psychologist & CEO, Unmind
Disruptor Session: Engaging freelancers and gig workers with innovative new benefits provision
Mike Minett,
Founder, Portabl.co

Stream A Stream B Stream C
Changes in retirement behaviours – why should you care?
• Post pension freedoms - why is it so important to understand what is at-retirement?
• What do HR professionals think? We share our industry research on the issue
• Getting your employees on track, solutions to help give them clear direction and pathways through their retirement journey
• How can technology drive positive at-retirement outcomes
Lee Hollingworth, Partner and Head of DC Consulting, Hymans Robertson
Using technology innovatively to incentivise employees: meet the changing compensation needs of the workplace
• Identifying the changing needs of different cohorts of staff
• Is personalisation the only answer or can segmentation still work?
• Ensuring your pay and performance incentive programme is backed up by an aligned technology platform - do I need an App?
• How to set up your platform to capture the compensation incentivisation data you need - to create successful rolling programmes that truly motivate
David Pepper, Head of Sales UK and Banking Europe, Beqom
Social motivation: how workplace community and interaction is changing recognition and benefits schemes
• Are we in a new era of employee-driven rewards?
• How the societal shift to online communities is changing how reward is communicated and managed
• How to capitalise on workplace communities, online interactions to enhance your motivation schemes
• How do you make the business case for increased digitisation?
Steven Morris, Board Director, Edenred

Practitioner led workshop
Implementing HRIS systems: the challenges, successes and questions

In this audience-interactive session practitioners on the HRIS journey share answers to:
 What to look for in an HRIS platform
 Reality v expectations: what challenges are you hoping to solve
 Common implementation headaches and how they are solved
 Linking systems
 Key learnings from others on the sourcing and implementation journey?

Led by Eleanor Smith, Director of Reward, Sysco Foodservice Operations Europe

Practitioner led workshop
Pay and compensation: using data to ensure fairness

In this audience-interactive session practitioners share answers to:
• What are you doing differently for the next gender pay reporting deadline?
• What is your organisation’s view on the proposed ethnicity pay reporting?
• Will your organisation conduct CEO pay ratio reporting?
• What is your organisation’s view on pay transparency and fairness?

Led by Chris Coyne, Head of Performance & Reward, AWE plc

Practitioner led workshop
Data, M.I., dashboards and reporting: what are the threats and opportunities?

In this audience-interactive session practitioners on the data analytics journey share answers to:
• What data is most useful to collect for reward and benefits strategies? And least useful?
• Which reporting and analytics tools have been most useful?
• Which dashboard configurations have proved particularly helpful?

Led by Jackie Buttery, Reward & Benefits Professional



Networking and refreshment break


Horizon scanning: Digital HR - workforce, organisation and technology-based changes driving reward today
Understand how to use technology and analytics to underpin a strategic transformation of reward within your own company. Through years of specialising in digital HR strategies with the likes of Lloyds Banking Group, Rabobank and Transport for London, John will translate the macro shifts and big picture into relatable every day working practices.

Reviewing how technology is driving change in managing, measuring and organising people - how all of these changes then drive innovation in reward
• Identifying the new opportunities for rewarding differently, along with their main risks and benefits
• Selecting a way forward based on an individual organisation’s own, unique capabilities and principles
• Using analytics and experiments to guide and optimise the changes
Jon Ingham, Author of ‘The Social Organization’; people strategist focusing on digital HR and the future of work - voted one of the top HR thinkers in the UK and expert in translating big picture predictions into everyday working practice in HR & reward


Case study: Community, connectivity and collaboration - how we work and how we connect as employees is changing
Many businesses assume that their future and the future of work will be rooted in technology. And while it’s true that technology will play an important role, Facebook is rethinking the future of work and doing it through the lens of people. It strongly believes people change organisations and that a more connected organisation becomes a more effective organisation. Companies that will thrive will be companies who have been able to turn their organisation into communities.
Our speaker will explore the six attributes he believes will be at the heart of successful organisations - one factor that unites all six: people.
Julien Lesaicherre,
Director - Workplace, Facebook EMEA


Employer insights: When the robots rule - how automation, robotics, AI and digital advances are impacting reward and benefits
Senior reward and benefits professionals discuss how some of the automation, robotics, digital, data innovations their organisations are developing are reshaping our world and therefore what this could mean for HR and reward.
• Community, connectivity and collaboration ¬- how we work is changing
• How where you work and how you connect is changing
Confirmed panellists:
Tim Goodchild, Benefits Manager – International, Oath, a Verizon Company
Nick Tsimogiannis, Senior Compensation and Benefits Partner, Groupon 
Jeff Bakes, Head of HR Operations & Reward, Channel 4
Mili Handa,
Group Head of Reward Delivery - Human Resources, London Stock Exchange Group
Megan O'Shaughnessy,
Global Senior Total Reward Manager, Charlotte Tilbury


Closing remarks followed by networking drinks reception
Opportunity to reflect on the day with fellow delegates

ID2017.jpg C7DB-1522251659_SWNE0746.jpg
2D15-1522251659_SWNE2245.jpg 3183-1522251659_SWNE0867.jpg
Hero hot air balloons.png

Welcome to the new look reba.global

You'll see that some things have changed including a new layout and improved navigation.

If you're a REBA Member, you'll need to reset your password the first time you login.

We hope you can find everything you need, but let us know if you can't locate an old favourite or you spot an error. Please bear with us while we iron out any glitches!