Report: Effective performance, development and career conversations at work
Key findings:
- There is strong academic consensus that effective performance and development conversations can lead to improved and sustainable organisational performance.
- The conversations activate four main levers: alignment and goal setting; constructive feedback; agreed career development actions; and motivation through individual attention and exploration.
- If these conversations are considered as manifestations of organisational culture, we are more likely to remember to do the things that we know reinforce any culture change, such as communication; training; monitoring; rewarding the desired behaviours; assessing relevant capability; and modelling by senior executives.
This report is authored by the Institute for Employment Studies principal associate Wendy Hirsh. It outlines to practitioners six routes to more effective conversations.