Video tutorial: Capita's Alistair Dornan explains how to engage millennials in wellbeing


Millennials are changing organisations and businesses must adapt to their needs – especially when it comes to wellbeing, according to Alistair Dornan, head of health management at Capita Employment Solutions.

“Tomorrow’s leaders simply aren’t excited by today’s workplace,” Dornan told delegates at the Employee Wellbeing Congress 2018. He said wellness was an important part of that engagement needed to better excite and engage millennials. “The whole work/life balance agenda is a massive concern for them.” 

Lee Johnson, former group HR director for a number of businesses, presented alongside Dornan.

“Millennials want to learn. They are values driven, ethics driven. They have a social conscience and want to be health and happy, and want flexibility and want to make an impact. If you haven’t designed your people strategy around all of those things then you are going to fail,” said Johnson.

Dornan advised companies to teach their leaders to be coaches first and managers second. “If you can do that you will dramatically alter the engagement of your millennial population,” he said. He outlined a five-step plan to changing the workplace to help better engage millennials with wellbeing.  

This video was recorded at the Employee Wellbeing Congress 2018, held in London on 5 July.


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