REBA Innovation Day 2017

08:30

Registration and mix ’n mingle breakfast

09:00

Opening Remarks from the Chair:
How reward and benefits tech is changing strategies

09:10

Opening Keynote Address:
Changing HR practice in a time of digital transformation
As organisations from the broadest range of sectors transition to become more agile and fit-for-purpose in a digital-empowered world, HR and employee engagement and experience are moving to be front and centre of transformation programmes. How does leadership, culture and HR practice need to change in response to these challenges and opportunities? 

• The new context for leadership and organisations - digital disruption and rapidly shifting consumer, competitive and company environments

• Agile thinking and approaches: the changing HR and employee experience

• Shifting performance management processes, building high performance teams, developing a learning culture, approaches to talent acquisition and management

• The role of employee engagement in digital transformation

  Neil Perkin, Author of Building The Agile Business
  Neil is also the Contributing Author of ‘The Future of HR in the Digital Age’ (Econsultancy, May 2017). BIMA named him one of the most influential people in the UK digital sector.

09:35

Practitioners’ Advice:Using data and insight to demonstrate how reward strategies drive business success
This session will illustrate how, in language the Board understands, reward levers and tools can drive recruitment and performance to meet business objectives. Smarter use of reward as a strategic lever.

• Discover the increasing management information responsibility and skill sets that will be needed for reward in the future

• Ways to use predictive data and metrics strategically to become a trusted advisor to the Board and senior managers

• How to provide real time analytics and insight to support key business decisions

• Adapting your own data and MI capabilities to enable reward transformation in your business

  Linda Kennedy-McCarthy, Group HR Director, SIG Group
  A specialist in organisation design, change management and engagement, Linda takes a metric-driven approach to demonstrate value-added HR.
  Jordan Pettman, Global Head of People Data, Analytics and Planning, Nestle
  Considered a leader in workforce planning and analytics, since 2008 Jordan has worked with leading organisations across the globe to help build data driven, people decision making HR environments.

10:10

Joint Q&A for preceding speakers

10:25

Round Table Discussions: hosted by sponsors

11:05

Morning refreshments

Streamed Sessions (broken by lunchbreak)

11:35

Developing your digital strategy from the employee point of view 
Understanding the technology journey and how to bring tech alive within an organisation 

• Key employee insights you need to flag up to the senior management team 

• Effectively using the infrastructure you already have in place 

• The role of the devices employees already own and use 
  

  David Walker, Chief Commercial Officer at Personal Group  

OR

Financial wellness - update on the latest digital solutions to engage staff in future financial planning

• The rapid evolution of fintech and what's out there 

• Understanding the varied demands and pressures of your employees 

• Using Big Data to help you provide tailored and relevant financial wellness solutions

• How an engaged and financially informed workforce can be a win-win

Martin Laws, Senior Reward and Benefit Consultant at Capita Employee Benefits 

OR

Using technology to integrate reward, benefits and performance mangagment: latest thinking 

• Theoretical innovation vs systems innovation
• Greater levels of immediacy for performance-related rewards for non-sales and production type roles
• Moving reward to be a key player in talent management via technology and data
• Hot off the press: first insights from the REBA/JLT Technology Research 2017

Andrew Drake, Consulting and Proposition Director at JLT Employee Benefits

12:00

Extracting relevant data and insight to enhance the effectiveness of HR strategies through reward and benefits

• Understanding what data is important and what isn't

• How to avoid drowning in data

• What are other employers finding effective?

• Using predictive analysis effectively

• Understanding your journey analytics

• Is real time data important?

  Deborah Rees, Director of Consulting at Innecto Reward Consulting 

OR

Become an expert of change in a world where growth in tech and data means HR is increasingly exposed

• What change means to HR and reward, and how to embrace it effectively
• How to use change to drive the numbers that make HR and reward accountable to the business
• The key risks HR needs to be aware of when managing multiple data points
• How to implement change to reward and benefits, and measure the impact in real time

Rob Boland, Group Director of Product & Client Success at Reward Gateway 

OR

How is technology developing to help employers manage their workplace savings strategies?
CASE STUDY Nationwide: Improving user experience through communications, default funds and technology

• What strategies and technologies can be used to improve user experience and create better financial futures for your workforce
• How to use robo-guidance effectively
  
• How might robo-guidance evolve in the future?

Ian Baines, Head of Pensions, Nationwide
John Taylor, Partner, Hymans Robertson

12:25

How to transform and integrate your benefits, pensions or reward technology without major disruption 

• Why we have been managing IT projects wrong … until now

• Mapping out your digital project to focussing on the user journey

• User experience is king: learning from personal tech

• Holistic view for staff: How to pull different benefits together in one place 

• What employers can do to pressure providers to offer greater integration of systems 

Dipa Mistry Kandola, Head of Flexible Benefits at LCP 
Thomas Porter, Senior Partner at LCP 

OR 

Personalisation: evolving from reward to experience
In this session delegates will hear how to maximise benefits data and analytics to personalise benefits and truly enhance the employee experience

• Segmentation is dead, long live personalisation: how reward has moved on

• Why measurement is the key to success

• What leading employers are doing with analytics

• The barriers to break down in order to actively engage your employees in their benefits

David Dodd, Consulting Director, Thomsons Online Benefits  

OR

Six pieces of data you need to support a successful financial wellness programme
Q&A interview with REBA

• What data you need from your advisers and providers and how do you get it?

• Should you do cohort analysis or can this be too impersonal? 

• Using analytics to get sight of different employee's priorities

• What do you do with the insights once you have them?

Phil Blows, Director, Wealth Wizards

12:45

Networking lunch

13:40

Building the business case to justify investing in digital offerings to future-proof reward and benefits strategies 

• Explaining the ‘adapt or die’ imperative to the board and how to get CFO backing 

• Using data based decisions to drive strategic design

• Demonstrating ROI 

• Getting across the opportunity for the business as a whole 

• Ensuring you provide quality reporting that speaks to your board, not just HR 
  

  Andrew Stemp, Associate Partner, Aon Strategic Advisory

OR

The intranet of me: how the future is an audience of one
In this session delegates will learn how to design an employee experience which is persuasive, grabs employee attention and enables you to deliver a great experience every day:

• How the world's most innovative companies are designing persuasive employee experiences 

• Why you must compete for the limited employee attention available 

• How to use simplicity as your secret weapon 

• Why all analytics are not created equal 

Matt Macri-Waller, CEO of Benefex 

OR

How to use data and analytics to develop a compelling and authentic EVP

• Viewing the EVP as a holistic and flexible reward model  

• Building evidence, through data and mangement information, of the need for change, and predicting business outcomes  

• From 'generations' to 'personas' - understanding your own employee segments and their interests

• Using your EVP as an investment model, to inform programme design and support employee communications

  David Wreford, Partner, Mercer 

14:00

Transforming global compensation & rewards - using technology to drive effectiveness, improve performance and achieve compliance

• Addressing compensation requirements regardless of scale or complexity
• Driving effectiveness with analytics and benchmarking
• Finding the one stop global platform - does it exist?
• Meeting all internal & external compensation requirements
• Best practices and lessons learnt

Michael Mors, General Manager D/A/CH and Head of Sales Europe, Beqom

OR

Using social recognition technologies to drive broader HR strategies

• Why the socialisation of the employee experience is extending beyond recognition programmes
• Linking your social communications to L&D, wellbeing, performance and other HR strategies to drive engagement
• How to use recognition technology to hook into broader HR agendas
• The crucial role technology plays in creating social recognition networks and social capital in today's workplaces

Jamie King, Director of Global Reward, Xexec

OR

Off-the-grid workshop: dealing with data and technology challenges faced by employers
Vendor free Chatham House session where delegates will be encouraged to share real life challenges, solutions and swap supplier recommendations.

Philip Hayne, Co-Founder and Director of The Reward & Employee Benefits Association 

14:30

How disruptive innovation is changing the world as we know it. And what we can do about it
Tällt Ventures gives an insight into the changing tech landscape and the changes reward practitioners face. They'll discuss the latest trends, showcase the ventures driving the change and talk through strategies on how we stay ahead of disruption.

• An insight into how the reward and benefits industry is being disrupted by new technologies 

• A glimpse into the new ventures changing the world as we know it 

• Top recommendations to ensure your company stays relevant 

Matt Connolly, CEO & Founder, Tällt Ventures 

14:40

Round Table Discussions: hosted by reward directors

15:15 

Afternoon tea

15:35

Expert Opinion: GDPR Regulations - how will it affect the processing of personal data of the workforce?
Reward practitioners are having to use more data and cross analyse it with other data, in order to offer targeted benefits and ensure their reward strategies are driving the business. Practitioners are becoming increasingly concerned about what they can, or cannot, do, and what permissions they need to have in place to maximise their data. This session will examine the incoming data laws from a benefits, pensions and pay angle.

• GDPR legislation - portability from an employee benefits perspective (employee performance, profit levels, whether they have a family etc)

• Data analysis to meet legislative requirements e.g. auto enrolment and Gender Pay Reporting

• Cyber security - concerns about potential breaches

• Data Protection and the global linkage - different territories equals different legislation

David Widdowson, Partner, Abbiss Cadres
Sophie White, Partner, Abbiss Cadres

16:00

Practitioner Quick Fire Wins:
Technology and the changing world of work - how the benefits package of the future needs to be different
Reward needs to be a reflection of how we are thinking differently about work, as a result employee benefits will change. What should we do now to prepare and engage employees of the future?

• Adjusting practices to meet the needs of an increasingly agile workforce

• How to meet the demands of digital natives who expect personalised, retail-level experiences

• Technologising the technologists - introducing solutions to highly technical individuals in your organisation

• Where does reward and HR technology go next - revolution or evolution?

  David D’Souza, Head of Engagement, CIPD
  Paul Craven, Global Reward Specialist, NTT Security

16:10

Practitioner Quick Fire Wins:
Be prepared - how and why technology will change transparency and fairness in pay, benefits and employee performance measures
Reward is increasingly using technology to make compensation more transparent and inclusive - with the objective of re-engaging employees around compensation with more flexibility.

• Using technology to solve transparency and ratios around remuneration

• Moving from ratings to real time frequency on performance and PDRs

• Using deep dive data analysis to ensure equitable pay

  
  Roger Fairhead, VP People, AB InBev
  Ian Wright, Senior Manager Compensation & Benefits EMEA & PSO, VMware

16:20

Practitioner Quick Fire Wins:
From AI to UX - enhancing the reward technology experience through effective use of auto-intelligence and the latest user experience hacks
Having the analytical mind to be able to interpret the data, to come up with creative solutions, is the key to the future.

• Using analytics to understand user preferences and drive system improvements

• Making sense of the maxim 'aligning rewards to strategy' through technology

• How AI is redefining the future of benefits

• Personalisation and using MI to ‘understand’ individual employees better

  Toria McCahill, Associate HR Director - Group Functions and Reward, BGL Group
  Lloyd Taylor, Director of Global Reward, Sage

16:30

Panel Discussion: Reward and benefits professional career tips
We round up all our speakers from the 'Practitioner Quick Fire Win' sessions for you to pose your burning questions with regards to developing the ideal skill set required, in light of all the future innovations in reward technology, that is ever-changing for reward practitioners.

16:40

Closing Keynote Address - Practitioner Viewpoint:
The digital benefits journey - trigger, awareness, valuation, conversion, delivery
It is time to completely re-imagine the benefits experience from a technology point of view? In this session Keith shares his practical views on how reward and benefits managers can go about this.

• Using ‘Design Thinking’ to put the employee at the centre of a personal benefits experience

• Using an AI Chatbot to engage with employees about their benefits

• Crafting knowledge articles for a twenty second attention span

• Using APIs and robotics to efficiently administer benefits

  Keith Williams, Global Project Lead - Re-Imagine Benefits Delivery, Unilever
  Keith is an HR technology innovation strategist, design thinking champion, agile product owner and parent to a Chatbot. During his nine years at Unilever, he has led technology projects in reward and benefits, knowledge, employee engagement and communications.

17:00

Closing Remarks

17:05

Event closes