White paper: Delivering the workforce for the future
Key findings:
- In the future, technology will be less about ‘using’ technology (which implies technical skill), and more about ‘interacting’ with technology (which implies interpersonal skills).
- Rather than just managing an internal workforce, the best companies will establish and manage a talent ecosystem, comprising multiple talent pools and spanning multiple generations.
- The introduction of digital technology means that many companies will get existing jobs done with fewer people – this will lead to a re-evaluation of the services businesses offer.
The paper concludes that the path to the future will see a need for fundamental transformation in the way businesses think about strategy, business models, HR and their staff.
