White paper: Driving High Quality Healthcare Through Smart Benefit Design

This paper from Mercer looks at why employers should care about quality healthcare, what is meant by quality healthcare and what employers can do to help ensure quality.

Key findings

• Forward-looking employers are asking whether their benefit plans align with employee healthcare needs and whether standards will support a diverse future workforce.
• Quality healthcare is about delivering the right care at the right time in the right setting to achieve the best possible result.
• To deliver these above two aims employers need to know how best to address their employees’ health profiles and the barriers to care.
• Employers should eliminate medical services that have little clinical value – and may cause harm in the long run.
• By embracing digital solutions employers can give employees access to second medical opinions, chronic condition monitoring and put health information at employees’ disposal.

This paper is second in Mercer’s This is Health series, which aims to bring together the latest health and benefits trends from all around the world.