REBA Technology Survey 2017/18: Employers are operating in siloed technology platforms

Employers are working across numerous reward and employee benefits technology platforms and often failing to integrate those that they do have. 

REBA Technology Survey 2017/18: Employers are operating in siloed technology platforms

That's a key finding from the REBA Technology Survey 2017/18, produced in association with JLT Employee Benefits.

The survey showed that nearly half (47%) use between three and five platforms. Only a quarter (25%) used a single platform and more than one in ten (12%) use between six and ten platforms.

Of those with multiple platforms more than half used a mix of platforms with separate user interfaces requiring separate log-ins despite nearly two-thirds of respondents saying it was 'very important' for employees and reward managers to access all rewards and benefits-related information from a single point.

"This is a frustrating situation for all those involved," said Debi O'Donovan, partner at REBA. "Employees and reward managers clearly want to be able to access reward and benefits data in a single integrated view, but this simply isn't happening for most people," she said.

Download the REBA Technology Survey 2017/18 in full.

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