24 Apr 2026
by Annemarie Hughes

How nominating a pension beneficiary can increase engagement

Nominating a pension beneficiary is a simple step but a useful one to get your team to consider whether they are aligned with their financial goals.

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When it comes to employee benefits, one of the most common challenges is whether your people understand the value in regularly engaging with the resources available to them, especially their pension. 

Pensions can be a brilliant foundation for ensuring financial resilience, typically offering a straightforward way for employees to create the future they want and reassuring them that their life after work is something they can prepare for. It is an excellent tool for encouraging better financial wellbeing but one that is often under-utilised. 

It can be tricky to engage people in thinking about the future, especially when faced with today’s challenges. That’s why it is important to seize opportunities when we can. 

One simple often overlooked step that can boost engagement is encouraging employees to nominate a pension beneficiary. It can feel like an innocuous, box-ticking action but why not use it as a chance to get your team to consider whether they are currently aligned with their financial goals?

Here’s how this step in the process can make a difference:

Make it personal

Asking employees to nominate a beneficiary invites them to take an active role in their financial wellbeing. They have to consider their wants and needs, to make a choice that best suits them.

This transforms the pension from a generic, background benefit into a meaningful tool to protect their future. Showing employees that they can take ownership of their pension gives them the comfort their wishes will be carefully considered, building security and trust. 

Clear communication encourages action

Transparent communication about the importance of naming a beneficiary helps employees understand your company cares about their future and their families.

Providing easy guidance and reminders can help employees complete this step confidently and understand that it’s more than just compliance, it is a practical platform that plans for every eventuality.

There is the added benefit of employees recognising the support in place to help them make important, sometimes overwhelming decisions. It is beneficial to convey to employees that the company cares, not only about their productivity, but about their lives outside of the workplace. This nurtured trust fosters loyalty and can lead to more conversations about their wellbeing, especially if they are experiencing financial anxiety, allowing you to act quickly to support them.

Be an employer of choice

Taking the opportunity to highlight your whole employee benefits package when asking your people to nominate a pension beneficiary ensures they are seeing the full picture.

Signposting is key when encouraging employees to make the most of their benefits. Increased engagement oftens leads to better retention and higher rates of satisfaction. It reflects a culture that puts people first, letting you stand out in a competitive recruitment market. 

Remove any barriers

How easy is it for your employee to nominate or update their beneficiaries? Whether they can use online platforms or complete a simple form, making it clear how straightforward that process is can reassure and motivate, which could help ease any decision-making. For example, Zurich’s International Pension Plan can be accessed quickly via the ZIO Members App, allowing members to check in on their retirement account anytime, anywhere.

At this stage, it’s worth asking how easy it is for your team to use their benefits. Removing obvious barriers will have an impact when it comes to engaging with your workforce. 

Encouraging employees to nominate a pension beneficiary is a powerful moment to boost engagement and support financial resilience. By making the process personal, communicating clearly, showcasing your full benefits package, and removing barriers, you help your people see their pension as an essential tool for their future. 

This approach builds trust, loyalty and positions your company as an employer that prioritises the wellbeing of your people and their loved ones. When employees feel valued and supported in every aspect of their lives, engagement and retention naturally follow.

Supplied by REBA Associate Member, Zurich

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