Whitepaper: The Business of Engagement: Improving Productivity Through People
Key findings:
- Engaged employees are more likely to remain with their employer for longer, deliver higher levels of customer satisfaction and boost an organisation's bottom line.
- Engagement surveys can be as much a distraction as a help.
- Employee engagement is only possible when approached by business leaders who have a genuine interest in collaborating with workforces that they understand how to inspire and motivate.
Personal Group, in collaboration with Criticaleye and Debi O’Donovan from REBA, conducted a series of 10 interviews with CEOs and senior leaders from across the UK economy to compile this whitepaper. The aim was to see if these leaders agreed that productivity and employee engagement are linked.
