8 ways to support employees living and working with cancer
Supporting employees living and working with cancer is a crucial aspect of fostering a compassionate and inclusive company and empathetic employers can play a significant role in mitigating some of these challenges.
Here are eight ways to support employees:
1. Be supportive
Each employee's experience with cancer is unique, and their willingness to discuss their situation will vary.
It's essential to respect their privacy and assure them that any shared information will remain confidential.
Providing empathy and understanding, rather than sympathy, can be invaluable.
This can be achieved by asking open-ended questions to learn more about their feelings, listening without interrupting, and avoiding assumptions based on your own experiences.
2. Communicate
An employee's needs and feelings may change frequently, so maintaining regular check-ins is crucial.
Pre-arranged meetings at regular intervals can help ensure that employees feel supported without being overwhelmed.
These meetings should be flexible, allowing employees to accept or postpone them as needed, giving them control over their situation.
3. Remind employees of available benefits
Inform employees about any benefits available to them, such as private medical insurance, employee assistance programs (EAPs) or more bespoke life event support services.
In terms of physical wellbeing, private medical insurance (PMI) may be able to offer preventive strategies through screenings, resources, and awareness, and early detection and access to cancer care which can significantly improve treatment outcomes.
Likewise, EAPs and concierge support services can provide emotional and psychological support for employees, their families and colleagues during this challenging time.
4. Offer flexible work arrangements
Flexibility in work arrangements can be a lifeline for employees undergoing cancer treatment.
Options such as remote work, flexible scheduling, or reduced workloads can help employees manage their illness and treatment.
Fatigue may vary throughout treatment cycles, so allowing employees to adjust their work hours, days or location regularly can be beneficial.
Flexibility also accommodates medical appointments and treatment schedules, providing employees with the choice and comfort they need to adapt to their changing circumstances.
5. Set realistic work expectations
Discuss with employees how their illness and treatment may affect their ability to perform their role.
This may involve reprioritising tasks and delegating responsibilities temporarily.
Adjusting key performance indicators (KPIs) or performance metrics to accommodate an employee's current capabilities is crucial.
Recognising their contributions and efforts, despite health challenges, helps keep them motivated and supported.
6. Create a supportive work environment
A supportive work environment involves both management and colleagues.
Encourage a culture of empathy and support within teams.
Colleagues may need to take on additional duties, and their support should be acknowledged and appreciated.
Discuss with the employee what information they are comfortable sharing and with whom, to create an effective support structure.
Additionally, discuss with the team what they need themselves to provide the best support.
7. Financial considerations
Cancer can have a significant financial impact.
Providing advice on financial planning and options can be helpful.
Ensure that information about pay during sickness absence is clear and accessible, and that appropriate benefits are highlighted.
8. Understand employees' legal rights
It's crucial to work closely with HR to ensure employees' rights are protected.
Under the Equality Act 2010, cancer is classified as a disability, protecting employees from discrimination in all employment stages, including recruitment, pay, promotions and dismissal.
Educating yourself about these rights can protect your business from potential claims and ensure a fair and supportive workplace.
By implementing these strategies, employers can create a supportive environment that acknowledges the challenges faced by employees living and working with cancer.
This not only benefits the employees but also fosters a compassionate and inclusive workplace culture for all.
In partnership with ApiaryLife
Life stage and life event support delivered by experts with legal backgrounds.
