18 Sep 2019

White paper: The New Age of Digital Benefits

This paper from Mercer takes a closer look at the rewards that come from digital benefits and delves into the issues that executives and HR professionals need to consider as they move forward.

Key findings

Employers need to look at new ways to embed proven digital components into benefit plans to improve health affordability, accessibility and quality.
Truly digital offerings need to be personalised, holistic and interactive in order to provide a consumer-grade experience.
Data analytics should be used to guide benefits selection. One day data will allow employers to provide customised benefits based on a person’s habits, genetic make-up, budget and lifestyle choices.
Make the case for continuous investment in digital benefits. Capturing data on how benefits impact employee engagement is critical for making a business case for continuous improvement.

This paper is third in Mercer’s This is Health series, which aims to bring together the latest health and benefits trends from all around the world.