Cisco’s Sheila Champion-Smeeth on using tech to inform workplace wellbeing

Taken from REBA's recent report into the shifting medical economy, Sheila Champion-Smeeth, global wellbeing lead at Cisco, describes how it is using that latest technology to embed wellbeing into the employee workflow

Cisco is focused on new AI-powered innovations in its technology solutions, promoting employee efficiency and wellbeing, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

Built-in burnout detection allows businesses to proactively address employee wellbeing by enabling automated breaks, such as a 60-second mindful reset, or real-time coaching after challenging customer interactions.

Embedding wellbeing directly into the employee workflow, meeting them where they are to boost their health, wellbeing and productivity, also creates better and more empathetic customer experiences.