High-tech meets human touch: The role of digital vaults in employee benefits
Modern wellbeing programmes aim to support the full spectrum of an employee’s life, not just their physical health. That includes mental and emotional support, financial security, and end of life planning.
As a result, many forward-thinking employers now offer bereavement services as part of employee benefits packages. It’s a meaningful addition that supports employees and their families through life’s most difficult moments.
Digital estate planning services, like Tenzing, touch on all of these pillars. These services reduce stress and uncertainty, provide clarity in times of grief, and help families avoid the chaos that often follows an unexpected death.
By aligning with broader wellbeing strategies and digital estate planning trends, tools like this help employees feel cared for in a holistic way.
From an employer perspective, the connection is clear: when employees or their loved ones experience a sudden death or crisis without plans in place, the emotional and logistical strain can be overwhelming—and it doesn’t stay at home.
Grief, stress, and confusion spill over into the workplace, affecting performance, attendance, mental health, and engagement. HR departments are often left scrambling to support grieving staff, who are navigating both a personal loss and often complex legal, financial, and practical decisions, usually without guidance.
Supporting employees and their families
Incorporating end-of-life planning into a wellbeing strategy signals that the employer understands and values the human experience beyond the workplace.
It demonstrates a long-term commitment to care—supporting employees not only while they’re working, but in planning for their families’ future. In today’s values-driven workforce, benefits like these don’t just reduce absenteeism—they build trust, loyalty, and a culture of empathy.
Digital vaults, like Tenzing, are transforming estate planning by offering a secure, centralised space for individuals to store important information—wills, insurance policies, digital logins, funeral wishes, Power of Attorney, and more. This innovation isn't just about personal preparedness; it's increasingly relevant in the workplace, where employers are beginning to recognise that end-of-life planning is a vital but often overlooked part of employee wellbeing.
Unlike paper-based methods, digital vaults like Tenzing allow users to update information in real-time and access it remotely. This keeps records current and avoids the risk of lost or outdated documents. There's no need for intermediaries—just a secure, private platform that empowers individuals to manage their affairs on their own terms.
Security and privacy are critical. Digital vaults can provide multi-layer encryption and multi-factor authentication, ensuring data remains protected. In line with GDPR and similar privacy regulations, access is strictly controlled, providing peace of mind that personal wishes are handled with integrity and confidentiality.
Digital vaults are more than secure storage—they represent a new way to manage the personal, legal, and emotional aspects of legacy planning. Tools like Tenzing are helping to bridge the gap between digital innovation and human need, offering a forward-thinking approach to life's inevitable transitions.
Fostering loyalty and trust
The benefits of digital end-of-life planning in the workplace go further. When a bereaved employee knows that critical decisions and documentation are already handled through a digital vault—they can focus on grieving rather than paperwork.
That support during one of life’s hardest moments fosters deep loyalty and trust. It also relieves HR teams from having to become informal grief counsellors or legal advisors during a difficult time.
Ultimately, the shift toward digital estate planning is part of a larger evolution in workplace wellbeing—where employers don’t just help people live healthier lives but also prepare them (and their families) for what comes next.
By embracing these tools, employers show they understand the full lifecycle of care—and that’s a powerful message in today’s workplace.
Supplied by REBA Associate Member, Everest Funeral Concierge
“Support you can count on when it matters most”
