Satisfaction guaranteed: how to know which benefits employees want to ensure a happy workforce


Since the 2000s, employee engagement has become one of the most talked about topics in workplaces all over the world. In fact, today, it's impossible to talk about HR, recruitment, culture and workplace satisfaction without talking about employee engagement.  

Satisfaction guaranteed: how to know which benefits employees want to ensure a happy workforce

Why is employee engagement so critical? It’s simple - employees who are engaged in their work are more productive and more motivated. As a result, organisations with highly engaged employees enjoy increased profitability while employees are more likely to remain at their current employer.

So, what creates engagement and satisfaction at work?

It’s Not Only About Money

Feeling valued and appreciated, using our strengths, finding meaning in what we do, knowing that what we do matters, being aligned with the company values and feeling part of the culture all play a crucial role in employee engagement and work satisfaction.

Let’s be honest - compensation is also very important. What employee doesn’t want to be compensated well for their efforts? However, when talking about compensation, it’s important that salary is not the only thing that’s discussed. In fact, employees who only look at their salary as opposed to their total reward, including employee benefits, workplace benefits, pension and insurances, undervalue their total compensation and are likely to be missing out on a significant part of their package.

Make It Personal

In every workplace across the globe, we can see multiple generations working side by side. Each generation has its own needs and preferences depending on life stage and other factors. This is why a company’s employee benefits offering needs to be personalised 

How can employers personalise their employee benefits offering? One way is through a flexible benefits plan. Created by the employer, a flexible benefits plan allows employees to select from a variety of pre-tax offerings to create a customised benefits package that matches their needs.

Flexibility and customisation can be in many shapes or forms. For example, in addition to regular vacation days, Adecco offers its employees in the Netherlands an additional 13 days a year, which employees can choose through their Benify employee engagement platform to have paid out in full, paid out in part, or take as vacation days. The system then automatically calculates what the pay-out amount will be based on the employee’s selection. To read more about how Benify’s global benefits administration system helped Adecco, download the free client case

Support the Whole Person

While being engaged in our work is important, we also need time for the other things outside of work that energise us and make us whole.

In addition to offering employee benefits which support work-life balance, allowing employees to adjust their schedules, work from home when needed is another way that employers can support the whole person. Flexitime is generally regarded as one of the most universally appreciated benefits.

Use Data to Remove the Guesswork
Why try to guess what benefits your employees want, when you can access data to tell you exactly what benefits are being used? For example, through Benify’s Global Intelligence Dashboard, administrators can get an overview of which benefits employees are enrolled in, which benefits are being used, and which benefits are most popular.

With access to such data, employers can better understand their employees’ needs and wants.

Create Awareness to Create Appreciation

As attractive as a company’s employee benefits offering may be, unfortunately, they aren’t worth much if employees are unaware of them.

Create greater benefits awareness by using Benify’s integrated communication engine, which allows companies to reach their employees regardless of where they are and via their preferred communication method.

Notifying and reminding employees of their benefits through emails, text messages, push notifications or in-portal messages helps increase awareness and appreciation of benefits as well as enrolment into new benefits.

L’Oréal is one company that was able to create greater awareness around employee benefits and total compensation. Martina Heim, Total Rewards Director at L’Oréal, explains: “We wanted to find a way to better visualise and manage our various company rewards programs. We wanted to empower our employees and ensure that each employee had a sound understanding of their available benefits and rewards in a way that was easy to access and engage with. We were able to achieve this through the special technology Benify developed, including their app.”

Want to see what benefits are most popular amongst each generation? Download Benify’s Employee Happiness Index 2019 now

This article is provided by Benify.


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